We ship your order via Australia Post and we ship twice weekly.  Fully paid orders will be shipped within 5 business days.  Tracking information is provided by Australia Post.

Large orders (50+ qty) may take longer to process. 

Please help us by planning ahead.


Local Pick Up

Please allow 5 business days for your order to be packed. We will email you once your order is ready for collection.

The pick up location is:

Centre for Emotional Health Clinic
Level 1, The Australian Hearing Hub
16 University Avenue
Macquarie University, NSW 2109

Opening Hours for Collection: 

  • Monday through Thursday between 9.30am-6pm
  • Friday between 9.30am-5pm